Every hour spent on plugin updates, hosting tickets, and "why is the website slow?" is an hour not spent growing your business. Let us handle the technical so you can save your precious time and money every month.
We've been running WordPress sites for marketing teams, professional services, and growing businesses for 16 years. We know what breaks, what works, and what's worth your money.
Every WordPress, theme, and plugin update reviewed by a real person before it goes live. Held back if known-bad. Sequenced carefully. Checked after. It's slower for us. It's why your website doesn't break.
We pick the right premium WordPress host for your website and run the account on your behalf. No provider invoices, no dashboards, no support queues to argue with. One invoice from us, hosting bundled in.
Essential plugins every business website needs: SEO, contact forms, page builder or theme, performance caching, and content management. Covered for you where you use them.
An answer to "how's the website doing?" in a 2 minute monthly report in plain English. Uptime, security, performance, analytics, and improvement breakdowns.
Six steps from our 1st discovery call to ongoing management and support. Click any step to jump to its detail below.
All prices excluding VAT. Move up or down a tier with 30 days' notice.
billed annually · £105 onboarding
billed monthly · £210 onboarding
Save £105
For small businesses, charities and brochure websites
billed annually · £190 onboarding
billed monthly · £380 onboarding
Save £190
For growing businesses with active marketing teams
billed annually · £385 onboarding
billed monthly · £770 onboarding
Save £385
For membership, e-commerce and integration-heavy websites
| Inclusion | Studio | Townhouse | Penthouse |
|---|---|---|---|
| Support SLA | |||
| Standard 48-hour response | ✓ | ✓ | – |
| Priority response (1hr / 4hr / 24hr) | – | – | ✓ |
| Updates & maintenance | |||
| WordPress core, theme, plugin updates | Manual monthly | Manual monthly | Manual on staging first |
| Visual checks after updates | Manual on homepage | Manual on 3 key pages | Manual on up to 6 key pages |
| Emergency security patches Critical security fixes applied immediately when serious vulnerabilities are discovered, without waiting for the regular monthly cycle. | ✓ | ✓ | Priority response |
| Disk-space monitoring | ✓ | ✓ | ✓ |
| Free yearly domain renewal | – | ✓ | ✓ |
| Backups & recovery | |||
| Off-site backups | Daily | Daily | Hourly |
| Backup retention | 14 days | 14 days | 14 days |
| One-click rollback If an update goes wrong, we can restore your website to the previous working version in seconds. No panic, no data loss. | ✓ | ✓ | ✓ |
| Monitoring & security | |||
| Uptime monitoring | 10-min checks | 10-min checks | 5-min checks |
| Malware scans | Daily | Daily | Daily |
| Web Application Firewall A security layer that filters out malicious traffic before it reaches your website, like a doorman for your web traffic. | ✓ | ✓ | ✓ |
| 2FA + security headers Two-factor authentication for logins, plus HTTP rules that protect against common web attacks (XSS, clickjacking, content sniffing). | ✓ | ✓ | ✓ |
| SSL renewal management SSL is the encryption that gives your website the padlock and 'https://' in the browser bar. We manage the renewal automatically before it expires, so your certificate never lapses and visitors never see a 'site not secure' warning. | ✓ | ✓ | ✓ |
| Lead capture & conversion | |||
| Contact form testing | Monthly | Weekly | Weekly |
| Form spam-rate monitoring Tracks the rate of spam submissions through your forms. Spikes flag a problem (broken filtering, exposed forms) before they fill your inbox or pollute your CRM. | – | ✓ | ✓ |
| Email deliverability monitoring | – | ✓ | ✓ |
| Conversion tracking sanity check | – | ✓ | ✓ |
| Mobile/responsive check | – | ✓ | ✓ |
| Broken link scanning | – | ✓ | ✓ |
| Performance & SEO | |||
| Performance optimisation (caching, image, database) Techniques that make pages load faster: storing pre-rendered versions (caching), shrinking images, and tidying up the database. | – | ✓ | ✓ |
| Core Web Vitals tracking Google-defined speed metrics that affect search ranking: how fast pages load, become interactive, and stay stable. | – | ✓ | ✓ |
| SEO health snapshot Monthly snapshot showing how your website is doing in search: index coverage, ranking trend for your key terms, on-page issues to fix. Plain English, two-minute read. | – | ✓ | ✓ |
| Premium SEO software | – | ✓ | ✓ |
| Technical Fixes monthly (60 min) 60 minutes of monthly improvement work on page speed, technical SEO, and on-page issues. Option 1 of the AI & SEO Visibility Blueprint, included at Penthouse. | – | – | ✓ |
| Strategic Blueprint at onboarding A one-off strategic audit covering keyword ranking, competitor benchmarking, site architecture, plus Technical Audit findings. Level 2 of the AI & SEO Visibility Blueprint, included at Penthouse. Upgrade to Full Visibility (AI prompt research) available for £1,250. | – | – | ✓ |
| Plugins & licences | |||
| Premium plugins included (£300+/yr saved) Premium licences for page building, contact forms, custom content fields, cookie consent, privacy-friendly analytics, and premium email delivery, covered where your website uses them. Studio includes the core three (page building, forms, content fields); Townhouse and Penthouse add the rest. | ✓ | ✓ | ✓ |
| Hosting | |||
| Premium WordPress hosting We choose and run a premium WordPress host on your behalf. The hosting account is in our name; you get a single invoice with hosting bundled in. No separate hosting invoices or dashboards on your side (access available on request). We disclose the current provider to any client who asks. | ✓ | ✓ | ✓ |
| Cloudflare Enterprise CDN A global network that serves your website from servers near each visitor, making pages load fast everywhere in the world. | ✓ | ✓ | ✓ |
| Free SSL with auto-renewal SSL is the encryption that gives your website the padlock and 'https://' in the browser bar. Included free with our hosting and renewed automatically before it expires. | ✓ | ✓ | ✓ |
| Unlimited website visitors | ✓ | ✓ | ✓ |
| Reporting & account | |||
| Monthly status report | ✓ | + SEO/performance | + improvement outcomes |
| Privacy-friendly traffic analytics | – | ✓ | ✓ |
| Annual strategic review call (annual sign-ups) | – | ✓ | ✓ |
| Account contact | Standard support | Standard support | Named account manager |
| Pricing | |||
| Monthly fee (excl. VAT) | £89/mo | £179/mo | £309/mo |
| Annual onboarding | £105 | £190 | £385 |
| Monthly onboarding | £210 | £380 | £770 |
Multi-site portfolio? Care Plan prices reduce when you bring 3 or more websites under one account. We'll walk you through the bands on a discovery call.
Onboarding is the one-off work to get your website safely under management: surfacing risks before they hurt you, locking in a clean recovery point, getting our tooling and your premium licences in place. We charge a one-time fee at signup, separate from your monthly subscription.
A safe, audited start under management.
£210 if billed monthly
Save £105
Everything in Studio, plus the marketing tooling.
£380 if billed monthly
Save £190
Everything in Townhouse, plus a £1,250 Strategic Blueprint included.
£770 if billed monthly
Save £385
Care plans cover the running of your website. These cover the work you ask us to do, and where prospects find you.
Content edits, small dev work, configuration, the questions that come up. Pool hours across your websites. Annual sign-ups get a month free.
See retainer plans AI & SEO Visibility BlueprintModern search isn't just Google. A one-off audit plus optional ongoing improvement work for SEO and GEO (visibility in AI search).
See the BlueprintMonthly automated accessibility scan plus up to 30 minutes of priority fixes. WCAG-aligned, reported in plain English.
Book a 30-minute discovery call and we'll talk through what your website needs, what tier suits, and what onboarding would look like. No prep needed, bring your URL and we'll do the rest.
Book a discovery callOr email hello@jellyhound.co.uk · jellyhound.co.uk