All prices exclude VAT.
Hosting, security, manual updates, monitoring and reporting as one monthly plan. The monthly fee is the same on either billing, and annual sign ups pay half the onboarding fee. Read the full care plans page
For membership, e-commerce and integration heavy websites
Onboarding £385 Save £385
Onboarding £770
When an hour of downtime has a price on it.
For growing businesses with active marketing teams
Onboarding £190 Save £190
Onboarding £380
The site that wins you business, watched like it.
For small businesses, charities and brochure websites
Onboarding £105 Save £105
Onboarding £210
You stop thinking about the website, because someone else already is.
| Inclusion | Studio | Townhouse | Penthouse |
|---|---|---|---|
| Support SLA | |||
| Standard 48-hour response | ✓ | ✓ | – |
| Priority response (1hr / 4hr / 24hr) | – | – | ✓ |
| Updates & maintenance | |||
| WordPress core, theme, plugin updates | Manual monthly | Manual monthly | Manual on staging first |
| Visual checks after updates | Manual on homepage | Manual on 3 key pages | Manual on up to 6 key pages |
| Emergency security patches Critical security fixes applied out-of-cycle when serious vulnerabilities are disclosed, without waiting for the regular monthly cycle. All tiers included, worked through in tier order (Penthouse first, then Townhouse, then Studio). Penthouse patches go via staging with a pre-promotion backup. | ✓ | Priority queue | Priority queue + staging |
| Disk-space monitoring | ✓ | ✓ | ✓ |
| Free yearly domain renewal | – | ✓ | ✓ |
| Backups & recovery | |||
| Off-site backups | Daily | Hourly | Hourly |
| Backup retention | 14 days | 14 days | 14 days |
| One-click rollback If an update goes wrong, we can restore your website to the previous working version in seconds. No panic, no data loss. | ✓ | ✓ | ✓ |
| Backup restoration testing We periodically restore backups end-to-end to verify they actually work when you need them, not just that they were taken. Studio and Townhouse restoration tests are available ad-hoc on request. | – | – | Quarterly |
| Backup before staging-to-live promotion | – | – | ✓ |
| Monitoring & security | |||
| Uptime monitoring | 10-min checks | 10-min checks | 5-min checks |
| Malware scans | Daily | Daily | Daily |
| Web Application Firewall A security layer that filters out malicious traffic before it reaches your website, like a doorman for your web traffic. | ✓ | ✓ | ✓ |
| 2FA + security headers Two-factor authentication for logins, plus HTTP rules that protect against common web attacks (XSS, clickjacking, content sniffing). | ✓ | ✓ | ✓ |
| SSL renewal management | ✓ | ✓ | ✓ |
| Lead capture & conversion | |||
| Contact form testing Studio and Townhouse: forms tested during monthly maintenance and after any updates to form-related plugins. Penthouse: forms tested weekly as a scheduled cadence. | Monthly + on updates | Monthly + on updates | Weekly |
| Form spam-rate monitoring | – | ✓ | ✓ |
| Email delivery checks Monthly check that mail from your website is actually being sent and accepted by the receiving mail server. Confirms delivery is working end-to-end. | Monthly | Monthly | Monthly + weekly form delivery |
| Deliverability quality (spam-folder placement) | Quarterly | Quarterly | Quarterly |
| Enquiry-storage verification Monthly check that enquiries submitted through your website are being stored on the site itself (not only sent by email). Where no new stored enquiries are recorded, we email you to flag it and agree next steps. | Monthly | Monthly | Monthly |
| Conversion tracking sanity check | – | ✓ | ✓ |
| Mobile/responsive check | – | ✓ | ✓ |
| Broken link scanning | – | ✓ | ✓ |
| Performance & SEO | |||
| Performance optimisation (caching, image, database) | – | ✓ | ✓ |
| Core Web Vitals tracking Google-defined speed metrics that affect search ranking: how fast pages load, become interactive, and stay stable. | – | ✓ | ✓ |
| SEO health snapshot | – | ✓ | ✓ |
| Premium SEO software | – | ✓ | ✓ |
| Technical Fixes monthly (60 min) 60 minutes of monthly improvement work on page speed, technical SEO, and on-page issues, included at Penthouse. | – | – | ✓ |
| Strategic Blueprint at onboarding A one-off strategic audit covering keyword ranking, competitor benchmarking, site architecture, plus Technical Audit findings. Level 2 of the AI & SEO Visibility Blueprint, included at Penthouse. Upgrade to Full Visibility (AI prompt research) available for £1,250. | – | – | ✓ |
| Plugins & licences | |||
| Premium plugins included (£300+/yr saved) Premium licences for page building, contact forms, custom content fields, cookie consent, privacy-friendly analytics, and premium email delivery, covered where your website uses them. Studio includes the core three; Townhouse and Penthouse add the rest. | ✓ | ✓ | ✓ |
| Hosting | |||
| Premium WordPress hosting We choose and run a premium WordPress host on your behalf. The hosting account is in our name; you get a single invoice with hosting bundled in. We disclose the current provider to any client who asks. | ✓ | ✓ | ✓ |
| Cloudflare Enterprise CDN | ✓ | ✓ | ✓ |
| Free SSL with auto-renewal | ✓ | ✓ | ✓ |
| Unlimited website visitors | ✓ | ✓ | ✓ |
| Reporting & account | |||
| Monthly status report | ✓ | + SEO/performance | + improvement outcomes |
| Privacy-friendly traffic analytics | – | ✓ | ✓ |
| Annual strategic review call (annual sign-ups) | – | ✓ | ✓ |
| Account contact | Standard support | Standard support | Named account manager |
| Pricing | |||
| Monthly fee (excl. VAT) | £89/mo | £179/mo | £299/mo |
| Annual onboarding | £105 | £190 | £385 |
| Monthly onboarding | £210 | £380 | £770 |
Multi-site portfolio? Prices reduce from 3 or more websites under one account.
Monthly bundles of support time for care plan clients. Hours pool across all your websites and don't roll over. Annual billing gets 12 months for the price of 11. Read the full retainer page
For a constant flow of changes, scales smoothly to 15 hours
7 hours and up from £481.25 a month, 12 months for the price of 11
Save £1,300 every year
7 hours and up from £525 a month
Save £75 every month
For a managed, planned month of changes
12 months for the price of 11
Save £615 every year
or £233.75 a month billed annually
Save £30 every month
For content tweaks, quick fixes and questions
12 months for the price of 11
Save £480 every year
or £55 a month billed annually
Save £35 every month
Retainers are exclusive to care plan clients.
Most of what you'll ask for sits comfortably inside your support hours. Bigger work that carries commercial risk gets scoped as a project. A few things sit outside our specialism, where we'll point you at people we trust.
Everyday changes you can spend retainer hours on
Anything that needs a project manager and carries commercial risk gets scoped properly first
We have a separate service for these or we can recommend partners we trust
Not sure if it's support or a project? Ask. Our team flags it before any work starts, so there are no surprises on the invoice.
Fixed price audits of how you surface in Google and in AI tools like ChatGPT, Claude, Perplexity and Gemini. Each level includes everything in the level below it. Read the full Blueprint page
For businesses that want the full plan to win modern search
one-off, per website
For teams planning content, blogs and case studies
one-off, per website
For a clean baseline before anything else is spent
one-off, per website
Every report ends with a ranked list. Pick how it gets delivered.
A one off project that knocks out the top findings. We scope it, you approve the price, we get on with it.
Any blueprint levelThe roadmap spread across the months, with ring fenced time in your support retainer worked through at every planning call.
Standard retainer or aboveResearch led content drafted with AI and polished by a professional copywriter, aimed at the gaps and keywords your audit found.
Needs Strategic or aboveBoth ongoing routes include a free progress review at month 12.
Book a 30 minute discovery call and we'll size it together. Which care plan tier, whether a retainer makes sense, and which blueprint level would tell you the most. No pitch, no pressure.
Book a discovery callor email hello@jellyhound.co.uk
All prices exclude VAT. Care plan and retainer changes take 30 days notice, pro rated. Non-standard builds get a tailored quote at onboarding.